PRIVACY POLICY
Privacy Policy
Last updated: 2025
This Privacy Policy describes how Outdoor Mirador (“Outdoor Mirador,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from outdoormirador.com (the “Site”) or otherwise communicate with us. For purposes of this Policy, “Services” means the Site, online store, customer support, and related features we provide.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect (and in the past 12 months have collected) personal information about you from a variety of sources, depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect the Services, our rights, and the rights of users or others.
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and Services. “Personal information” means information that identifies, relates to, describes, or can be reasonably associated with you.
Information We Collect Directly from You
- Basic contact details such as name, address, phone number, and email.
- Order information such as billing/shipping address, payment confirmation, email, and phone number.
- Account information such as username, password, and security questions.
- Shopping information such as items viewed, added to cart, or wishlist.
- Customer support information that you include in communications with us.
Some features require certain information. If you do not provide it, you may be unable to use those features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device and browser information, network connection, IP address, and how you interact with the Site and your account.
Information We Obtain from Third Parties
- Service providers that support our Site and Services (e.g., Shopify).
- Payment processors that collect payment information (e.g., card details, billing address) to process your payment and fulfill orders.
- Analytics and advertising partners that use online tracking technologies (pixels, web beacons, SDKs, and cookies) when you visit our Site, open/click our emails, or interact with our Services or ads.
Any information we obtain from third parties will be treated in accordance with this Policy. We are not responsible for the accuracy of third-party information or their policies or practices. See Third-Party Websites and Links below.
How We Use Your Personal Information
- Providing Products and Services. To process payments; fulfill orders; send notifications about your account, purchases, returns, and exchanges; arrange shipping; facilitate returns; manage your account; and enable product reviews.
- Marketing and Advertising. To send marketing communications (email, SMS, postal mail) and to show you advertisements on our Site and others, including tailoring content and ads.
- Security and Fraud Prevention. To detect, investigate, and act regarding possible fraudulent, illegal, or malicious activity. If you create an account, you are responsible for keeping your credentials secure.
- Customer Support & Communication. To respond to you, improve our Services, and maintain our business relationship with you.
Cookies
We use Cookies to operate and improve our Site and Services (including remembering preferences) and to run analytics and better understand user interactions. We may permit service providers and third parties to use Cookies on our Site for tailoring services, products, and advertising. For Shopify-related cookie details, see https://www.shopify.com/legal/cookies.
Most browsers accept Cookies by default. You can set your browser to remove or reject Cookies, but doing so may affect your experience or certain features. Blocking Cookies may not fully prevent information sharing with third parties such as advertising partners.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate purposes subject to this Policy, including:
- Service providers (IT, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping).
- Business and marketing partners, including Shopify, who use information under their own privacy notices.
- With your direction or consent (e.g., shipping partners; social media widgets or logins).
- Affiliates, within our corporate group.
- Legal/compliance: in connection with corporate transactions; to comply with law; to enforce terms; and to protect the Services and rights of us, users, or others.
Disclosures in the Past 12 Months
| Category | Categories of Recipients |
|---|---|
| Identifiers (contact details, certain order/account info) Commercial information (orders, shopping and support info) Internet/network activity (Usage Data) |
Service providers (ISPs, payment processors, fulfillment partners, support partners, analytics) Business and marketing partners Affiliates |
We do not use or disclose sensitive personal information to infer characteristics about you.
“Sale” / “Sharing” for Advertising
We have “sold” and “shared” (as defined by applicable law) personal information in the preceding 12 months for advertising and marketing, including:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers (basic contact, certain order/account info) | Business and marketing partners |
| Commercial information (purchase records, shopping info) | Business and marketing partners |
| Internet/network activity (Usage Data) | Business and marketing partners |
User-Generated Content
Reviews and other content you submit to public areas of the Services are public and may be accessed by anyone. We are not responsible for others’ use of information you make public.
Third-Party Websites and Links
Our Site may link to third-party websites or platforms. Review their privacy and security policies and terms. We are not responsible for those sites or the information you provide on them.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion. As of the effective date, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age.
Security and Retention
No security measures are perfect. Do not send sensitive information via unsecured channels. We retain personal information as needed to operate the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have the rights to access/know, delete, correct, port, opt-out of sale/sharing/targeted advertising, limit use/disclosure of sensitive personal information, restrict processing, withdraw consent, and appeal a decision. We also honor the Global Privacy Control (GPC) signal where required.
You can exercise choices on our Your Privacy Choices page or by contacting us using the details below. We will not discriminate against you for exercising your rights. We may request information to verify your identity (e.g., email or account details). You may designate an authorized agent; we may require proof of authorization and direct verification. We will respond within the time required by law.
We use Shopify’s ad services (e.g., Shopify Audiences). To restrict merchants’ use of your personal information for those services, visit https://privacy.shopify.com/en.
International Users
Your personal information may be transferred to, stored, and processed outside your country, including the United States, by our staff and service providers. Where required, we use recognized transfer mechanisms (e.g., the EU Standard Contractual Clauses or UK equivalents) unless a destination country is deemed adequate.
Contact
If you have questions about this Policy or our privacy practices, or to exercise your rights, contact us at:
Email: support@outdoormirador.com
Phone: +1 917-695-2102
Mailing Address: 15271 Fairfield Ranch Rd #180, Chino Hills, CA 91709, United States